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umbutho

WHERE INNOVATION MEETS TRADITION,
AND EXCELLENCE IS THE NORM

Experience Union management revolution with UMBUTHO.
Join us in shaping a future where your Union’s potential knows no bounds, and where innovation is the driving force.

PRIME Software-as-a-Service (SaaS)

Discover a new era of innovation with our PRIME Software-as-a-Service (SaaS) platform. Designed to empower trade unions, PRIME is your gateway to accelerated growth, enabling you to stay ahead in an ever-evolving landscape.

Embracing ProPay Systems SA Technologies

We take pride in our swift adoption of cutting-edge ProPay Systems SA technologies and solutions. By staying at the forefront of industry advancements, we ensure that your trade union benefits from the latest tools and strategies.

Extending the Reach with Third-Party Apps

Enhance the capabilities of ProPay Systems SA with our selection of third-party applications. These additions are meticulously chosen to complement your operations, streamlining processes and bolstering efficiency.

Streamlining Operations and Cost Reduction

Our commitment to your success extends to minimizing costs and simplifying IT complexities. We provide a seamless transition to a private managed cloud hosted on ProPay Systems SA, ensuring scalability, security, and tailored solutions that align precisely with your needs.

Partnering for Continuous Innovation

At UMBUTHO, we are not just service providers; we are your dedicated partners in innovation. Our mission is to enable your organization to grow, thrive, and adapt to the changing landscape while you focus on your core mission.

Transforming Potential into Loyalty with MRM

In the realm of Member Relationship Management (MRM), we redefine your engagement strategies. Recognizing that trade unions are communities, not just transactions, we offer a specialized software ecosystem to foster deeper connections with your members.

umbutho

YOUR UNION’S SUCCESS IS OUR RELENTLESS PURSUIT

  • ALIGNING WITH GLOBAL IT STANDARDS

  • At UMBUTHO, our dedication to excellence knows no limits. We operate with systems that rigorously adhere to international Information Technology standards, ensuring top-tier quality and security for your organization.

     

  • CUSTOMIZED SOLUTIONS BY IN-HOUSE EXPERTS

  • Your Union’s distinct needs are our foremost concern.

    With an in-house software development team, we meticulously tailor our solutions to match your precise requirements.

     

    No challenge is insurmountable; no detail is insignificant.

     

  • AT THE HEART OF UNION HOUSES IN SA

  • UMBUTHO strategically situates itself at the core of South Africa’s major union houses. We comprehend the unique challenges and opportunities that unions encounter in this region, granting us unparalleled insight and influence.

     

  • FSB-AUTHORIZED FINANCIAL SERVICES PROVIDER

  • Rest assured, UMBUTHO is a registered and reputable entity. We proudly hold the distinguished title of an Authorised Financial Services Provider, bestowed by the Financial Services Board (FSB). This designation underscores our unwavering commitment to financial integrity and dependability.

     

  • TECHNOLOGICAL PIONEERS WITH PROPRIETARY SOFTWARE

  • We stand as technological pioneers, propelled by innovation. Our proprietary software interface oversees end-to-end client solutions, revolutionizing how trade unions function in the digital age.

     

  • A LEGACY OF COLLABORATION

  • PSSF – Payment System Stakeholder Forum: We actively engage in shaping the future of payment systems, ensuring that trade unions wield influence in this pivotal arena.

    PASA – Payment Association South Africa: Our partnership with PASA reinforces our dedication to facilitating secure and efficient payment processes for trade unions nationwide.

WHERE IMPACT MEETS INNOVATION

OUR VAST REACH

With an expansive cloud user base boasting over 2,000,000 dedicated members and partnerships with 65,000 forward-thinking companies, UMBUTHO stands as a true juggernaut in the fintech and trade union space.

A FORCE TO BE RECKONED WITH

As one of South Africa’s largest bank switching intermediaries and the foremost trade-union administrator, UMBUTHO’s reputation precedes us. We are the architects of transformation, dedicated to pioneering change and elevating the trade union experience.

THE UMBUTHO TOTAL SOLUTIONS MODEL

BUSINESS INTELLIGENCE & ADVANCED ANALYTICS

We harness the power of data to drive informed decisions, ensuring that your union stays ahead of the curve.

MEMBERSHIP SERVICE, ENGAGEMENT & CRM

We put your members at the heart of everything we do, enhancing their experience and fostering long-lasting relationships.

MEMBERSHIP PRODUCT DEVELOPMENT & ACTIVATION

Tailoring membership offerings to captivate and activate your audience, because one size does not fit all.

MEMBERSHIP RECRUITMENT

With our expertise, we not only grow your membership but also cultivate a community that is passionate and engaged.

MARKETING AUTOMATION & MEMBER COMMUNICATION

Seamlessly connect with your members through automated marketing, ensuring your message reaches the right audience at the right time.

DUES COLLECTIONS & ADMINISTRATION

We handle the nitty-gritty of dues collection, so you can focus on what truly matters – advancing the interests of your members.

DATABASE ADMINISTRATION & MEMBERSHIP MANAGEMENT

The backbone of any union, expertly managed by our dedicated team.

DATABASE SEGMENTATION & LEAD GENERATION

Precision targeting is our forte. We segment your database strategically and generate leads that matter.

UNLEASHING UMBUTHO’S INTEGRATED SOLUTION

In the dynamic realm of trade Unions and fintech, UMBUTHO emerges as a game-changer, offering a seamlessly integrated solution designed to supercharge your Union’s growth, service capabilities, and member retention.

In the fast-evolving landscape of trade unions and fintech, UMBUTHO emerges as a transformative force, offering an integrated solution that propels your union to new heights.

Our commitment is to empower your organization with a comprehensive suite of tools that drive growth, enhance service capabilities, and boost member retention.

POWERFUL REPORTING

HARNESS THE POWER OF INFORMATION:

Unlock a wealth of insights into member information and revenue streams, both on a provincial and overall basis. We equip you with the tools to make informed, data-driven decisions with remarkable ease.

MOBILE APPLICATIONS

MOBILE EMPOWERMENT AT YOUR FINGERTIPS:

Stay connected with members like never before.

Our mobile app empowers you to interact seamlessly, pose inquiries, update personal information on-the-go, and maintain constant connectivity.

SELF-SERVICE PORTAL & APPS

YOUR UNION, YOUR WAY:

Empower your members with self-service capabilities that enhance engagement and satisfaction.
With UMBUTHO’s self-service tools, your members can access information and services conveniently, making their experience truly their own.

PROLEGAL

LEGAL MATTERS MADE EFFORTLESS:

Navigating the intricate landscape of legal cases is effortless with ProLegal.

You can effortlessly track cases, upload critical legal documents, and stay updated on case statuses. UMBUTHO simplifies the management of legal affairs so you can focus on your core mission.

PRODUCT DEVELOPMENT

PRODUCT INNOVATION FOR GROWTH:

UMBUTHO opens doors to innovation and growth by introducing health product sales strategies.Our product design and upselling techniques pave the way for exciting new opportunities. We help you diversify and expand your offerings, ensuring your union’s growth potential is fully realized.

SEAMLESS INTEGRATION

EXTERNAL SYSTEM CONNECTIVITY:

UMBUTHO collaborates with External PMS VARs, ensuring seamless integration and information sharing with external systems via robust API development.In the trade union space, where innovation meets tradition, UMBUTHO is your partner for transformation.

TRANSFORMING TRADE UNIONS WITH VISION, PARTNERSHIP, AND PROGRESS

FUNDAMENTALS OF UMBUTHO AS AN ORGANIZATION

 

At UMBUTHO, we stand firmly on the bedrock of these fundamental principles:

WHAT UMBUTHO CAN MEAN FOR A UNION

 

UMBUTHO can be a transformative force for any union by:

THE CULTURE ALL UNIONS ARE INVITED TO

 

At UMBUTHO, we invite all Unions to partake in our culture of:

INNOVATION

We continuously seek innovative solutions that align with the evolving needs of trade unions and their members.

INTEGRITY

We uphold the highest standards of integrity, ensuring transparency and trust in all our partnerships and operations.

EMPOWERMENT

We are committed to empowering trade unions to achieve their goals, fostering growth, and enhancing member well-being.

COLLABORATION

Collaboration is at the heart of our approach. We believe that working together with unions and stakeholders is the key to success.

EXCELLENCE

We strive for excellence in everything we do, aiming to set new industry standards in trade union support and fintech solutions.

DRIVING GROWTH

We provide the tools and strategies to grow your membership base and expand your influence.

ENHANCING SERVICES

Our integrated solutions streamline operations, improve member services, and increase engagement.

ENSURING FINANCIAL INTEGRITY

As an FSB-authorized financial services provider, we offer financial transparency and security.

NAVIGATING THE DIGITAL AGE

Our technological expertise and proprietary software empower unions to thrive in the digital era.

PROMOTING INNOVATION

We introduce innovative approaches, such as loyalty programs and product development, to open new avenues for growth.

INCLUSIVITY

We champion inclusivity, ensuring that every member’s voice is heard and valued.

ADAPTABILITY

In an ever-changing landscape, we encourage unions to adapt and embrace technology to better serve their members.

EMPOWERMENT

We empower unions to make data-driven decisions, strengthening their influence and effectiveness.

COLLABORATION

We foster a culture of collaboration among unions, stakeholders, and our team to collectively drive positive change.

PROGRESS

We invite unions to be forward-thinking, seeking opportunities for growth, innovation, and the well-being of their members.

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